Zenless Zone Zerois one of the largest releases of 2025, with over 50 million downloads, which was only a few days after its launch. The title is another massive hit for miHoYo, but it’s not perfect on the technical side, with server errors and launcher troubles. If you’re playing Zenless Zone Zero on the PS5 and are running into the “Unable to Find Servers” error, here is how you can fix it.
Fixing the Zenless Zone Zero Unable to Find Servers Error
To fix the Zenless Zone Zero unable to find servers error, you need to update your DNS settings in the PS5 to use Cloudflare’s open DNS values.
This is a common issue with many multiplayer titles which have trouble connecting to servers. Using the free DNS values can often improve online stability, which is also the case with Zenless Zone Zero on the PS5. Here is how you’re able to set it up.

After you’re done, Zenless Zone Zero should connect to the servers without a problem. Currently, this is the only reason solution to the problem until miHoYo addresses it in a patch.
If that doesn’t work, you can try the following generic troubleshooting tips:
This rare error is more common on PS5 than PC or mobile devices. If you’re on PC, you might berunning into the Download Error 200instead. For more on Zenless Zone Zero, verify to check out ourdedicated section.
Ali Hashmi
Ali has been writing about video games for the past six years and is always on the lookout for the next indie game to obsess over and recommend to everyone in sight. When he isn’t spending an unhealthy amount of time in Slay the Spire, he’s probably trying out yet another retro-shooter or playing Dark Souls for the 50th time.